If you have any queries regarding shipping, please contact us:
- Email: support@cosmokin.com
1. Quality Check
Every item sold through Cosmokin undergoes a rigorous quality and authenticity inspection before being shipped.
2. Shipping Origin
All shipments are dispatched from India.
3. Buyers
- Once payment is received, delivery is generally completed within 7–14 days depending on the destination.
- If you require expedited delivery, please contact us in advance. Express shipping can be arranged at an additional cost.
- Once shipped, you will receive an email with the tracking ID.
4. Sellers
- Once an offer has been received for your listed product, Cosmokin will notify you via email.
- You must ship the product to us within 7 days.
- Products should be shipped using trackable courier services. Please note that sellers bear this shipping cost.
- Cosmokin primarily works with reliable logistics partners such as Blue Dart, Delhivery, and others, depending on the product value and destination.
5. Refunds
- For refund/exchange requests, please email us at support@cosmokin.com.
- We will provide you with instructions for returning the item for a refund.
- Refunds will only be processed if:
- The item is returned via a trackable shipping service
- The original tag and safety seal remain intact.
