Thank you for choosing Cosmokin! We are committed to providing a smooth and transparent shipping experience. Below are the details of our Shipping Policy.

1. Order Processing Time

• Orders are processed within 1-2 business days (Monday–Sayurday, excluding public holidays).
• During high-demand periods or unforeseen circumstances (e.g., natural disasters, strikes, or courier delays), processing times may extend.
• Customers will be notified via email or SMS in case of significant delays.

2. Shipping Destinations

• We currently ship only within India.
• We do not offer international shipping at this time.

3. Order Tracking

• Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and link.
• Use the tracking link to monitor your shipment status in real time.

4. Estimated Delivery Time

Delivery time depends on the shipping destination:

• Metro Cities: 3-5 business days.
• Tier 2 & 3 Cities: 4-7 business days.
• Remote/Rural Areas: 6-10 business days.

🚚 Note: Delivery times may vary based on location, courier service performance, and unforeseen disruptions.

5. Shipping Charges

• Free shipping on orders above ₹1,000.
• Orders below ₹1,000 will incur a ₹100 flat shipping charge.

6. Failed Delivery & Refunds

• If an order is undeliverable due to an incorrect address or unavailability, it will be returned to our warehouse.
• Customers will be contacted for re-shipment confirmation (additional charges may apply).
• If re-shipment is not possible, we will process a refund minus the shipping cost within 5-7 business days.

7. Shipping Partners

We work with trusted courier services to ensure safe and timely delivery, including:

✅ Delhivery
✅ Bluedart
✅ Xpressbees
✅ India Post

8. Order Modifications & Cancellations

• Orders can be modified or canceled within 12 hours of placement by emailing support@cosmokin.com.
• After shipment, cancellations are not possible. Customers must initiate a return after delivery (as per our Return Policy).

9. Return Shipping Charges

• If the return is due to a damaged or incorrect product, Cosmokin will cover return shipping costs.
• If the return is due to a change of mind, the customer must bear the return shipping cost.

10. Contact Information

For any shipping-related inquiries, feel free to contact us:

📧 Email: support@cosmokin.com
📍 Address: 2ND FLOOR, TINNAL CHOWK, OLD BHANDARA ROAD, ITWARI, NAGPUR, 440002
📞 Mobile: +91-7620962194

By shopping with Cosmokin, you agree to and accept the terms outlined in this Shipping Policy. We appreciate your trust and are committed to delivering your products safely and on time.

Thank you for choosing Cosmokin! ✨