Review & Feedback

1. Introduction

At Cosmokin, we value genuine customer feedback and encourage users to share their experiences with our products. Reviews help other customers make informed decisions and allow us to improve our offerings. However, we maintain strict guidelines to ensure that all reviews are honest, relevant, and respectful.

By submitting a review or rating on Cosmokin, you agree to comply with the terms outlined in this User Review & Feedback Policy.

2. Eligibility to Leave a Review

• Only customers who have purchased and received a product from Cosmokin are eligible to leave a review.
• Reviews should be based on actual product usage and personal experience.

3. Guidelines for Acceptable Reviews

✅ Reviews must be honest and relevant – Share your genuine experience with the product.
✅ Keep it respectful – No offensive language, hate speech, or personal attacks.
✅ Provide useful information – Focus on product quality, usability, and overall experience.
✅ Mention specific details – Describe what you liked or disliked about the product.

4. Prohibited Review Content

🚫 Fake or Misleading Reviews – Reviews that falsely praise or criticize a product.
🚫 Incentivized Reviews – Reviews written in exchange for discounts, rewards, or compensation.
🚫 Spam & Irrelevant Content – Reviews unrelated to the product or filled with promotional material.
🚫 Abusive Language – Any review containing threats, hate speech, discrimination, or defamatory remarks.
🚫 Duplicate Reviews – Posting multiple reviews for the same product using different accounts.

5. Review Moderation & Removal Policy

Cosmokin reserves the right to moderate, remove, or reject reviews that violate this policy.

• Reviews containing prohibited content will be removed without notice.
• Repeated violations may result in account suspension or restriction from posting reviews.

6. Reporting Fake or Inappropriate Reviews

If you believe a review is fake, misleading, or inappropriate, you can report it by:

📧 Emailing us at: support@cosmokin.com
📞 Calling us at: +91-7620962194

Our team will review the flagged content within 5-7 business days and take necessary action.

7. Disclaimer on Product Ratings & Reviews

• Reviews are opinions of individual customers and do not necessarily reflect the views of Cosmokin.
• Cosmokin does not verify the accuracy of reviews but enforces guidelines to maintain authenticity.
• We do not take responsibility for any purchasing decisions made based on customer reviews.

8. Response to Customer Reviews

• Cosmokin may respond to customer reviews publicly or privately for further clarification or issue resolution.
• If a customer is dissatisfied, they are encouraged to contact our support team before leaving a negative review.