Product Listing Policy

Product Listing & Description Policy for Cosmokin

1. Introduction

At Cosmokin, we are committed to accurate and honest product listings to provide a transparent and trustworthy shopping experience. This policy ensures that all product descriptions, images, pricing, and specifications displayed on our platform are correct and up to date.

By purchasing from Cosmokin, you acknowledge and accept the guidelines outlined in this policy.

2. Product Listing Accuracy

• All products listed on Cosmokin are directly procured by us from trusted manufacturers or authorized distributors.
• We ensure that all product descriptions, images, and specifications accurately represent the actual product.
• Product listings will clearly mention:
  ✅ Product Name & Brand
  ✅ Key Features & Specifications
  ✅ Price (Inclusive of Taxes)
  ✅ Availability Status (In Stock / Out of Stock)
  ✅ Warranty Information (if applicable)
  ✅ Return & Refund Policy Details

3. Product Images & Descriptions

• All images on Cosmokin are either official brand images or high-quality photos taken by our team to represent the actual product.
• No misleading visuals, exaggerated features, or edited images that misrepresent the product will be used.
• The first image in the product gallery will always be the actual product, without any additional accessories unless stated in the description.

4. Pricing & Discounts

• Prices displayed on Cosmokin.com are the final prices inclusive of all applicable taxes and fees.
• Any discounts or offers mentioned will be genuine and time-limited without misleading price comparisons.
• Prices are regularly updated based on stock availability, seasonal offers, or manufacturer pricing changes.

5. Product Availability & Stock Updates

• All listed products are available for purchase unless marked ‘Out of Stock’ on the product page.
• If a product becomes unavailable after an order is placed, customers will be informed immediately, and a full refund will be issued.
• Cosmokin does not accept pre-orders or backorders for products currently out of stock.

6. Changes & Updates to Product Listings

• Product listings are regularly reviewed and updated to reflect any changes in specifications, pricing, or availability.
• If a product undergoes a major design or packaging update, it will be indicated in the listing description.
• Cosmokin reserves the right to modify, remove, or update any product listing at its discretion.

7. Policy Enforcement & Customer Support

• If you believe a product listing on Cosmokin.com is incorrect, misleading, or outdated, please contact our Customer Support Team at:

📧 Email: support@cosmokin.com
📞 Phone: +91-7620962194
📍 Address: 2ND FLOOR, TINNAL CHOWK, OLD BHANDARA ROAD, ITWARI, NAGPUR, 440002

• In case of any listing errors, we will promptly review and correct the information.