Payment Policy
Payment Policy
At Cosmokin, we offer multiple secure payment methods to ensure a seamless shopping experience.
1. Accepted Payment Methods
We currently accept the following payment options:
- Debit Cards / Credit Cards (Visa, MasterCard, RuPay, etc.)
- UPI Payments (Google Pay, PhonePe, Paytm, etc.)
- Wallet Payments (Paytm, Amazon Pay, Mobikwik, etc.)
- Net Banking (All major Indian banks supported)
- Cash on Delivery (COD) [Available for orders up to ₹10,000]
2. Payment Security & Fraud Protection
- All transactions are processed through secure payment gateways with industry-standard encryption to protect your data.
- We do not store your payment details. All sensitive payment information is handled by our trusted payment partners.
- Transactions may be monitored for security purposes. If we detect unusual activity, we may verify your order before processing.
3. Order Confirmation & Processing
- Prepaid Orders (Cards, UPI, Net Banking, Wallets): Orders are confirmed immediately upon successful payment.
- Cash on Delivery (COD): Orders will be confirmed via SMS/Email after placement. COD may not be available in all locations.
4. Failed Payments & Refunds
- If your payment fails, retry using an alternative method or contact your bank for resolution.
- If money is debited but the order is not confirmed, the amount will be automatically refunded within 5-7 business days.
5. Cash on Delivery (COD) Restrictions
- COD is available for orders up to ₹10,000.
- COD availability may vary based on PIN codes. If unavailable, you will be notified at checkout.
- We reserve the right to cancel COD orders if deemed fraudulent or unverified.
6. Payment Disputes & Contact Support
If you experience any payment-related issues, please reach out to us:
📧 Email: support@cosmokin.com
📞 Phone: +91-7620962194
📍 Address: 2ND FLOOR, TINNAL CHOWK, OLD BHANDARA ROAD, ITWARI, NAGPUR, 440002
By making a purchase on Cosmokin, you agree to our Payment Policy. We ensure safe and secure transactions for all customers.
🔹 Thank you for shopping with Cosmokin! 🔹